Model
X9Mi, wristband from a $500 watch is broken after a little bit more than 1 year, very bad quality!!!! I tryed to get a new one on Curacao, USA, Netherlands, Webshop. Curacao: don't have this model, Usa, don't ship outside the USA and don't have the model, Netherlands, don't have this model and don't ship outside the Netherlands, Webshop: EU only, locate dealer: Curacao - they don't have this model!! Servicedesk
Suunto: shipping the item from here will cost me $75 and between $30 and $40 wen it comes back (douand/customs/taxes) shpiing back I guess also $75 (in total $210).
Case CAS-02300-P3CF0Z is closed, send me to the webshop. Not a solution for me.
CAS-02572-BRQ25G sends me to Venezuela, no help at all)
New Case CAS-02871-NCCH8P won't help I think
On this moment I'm very dissapointed in
Suunto becaurse I'm trying to get a new wrist
band for more than one month. I was so happy that "Ask a question" was open again, till now. I have on this moment a useless watch. I only can repeat my question: Is there any way for me to get a new wrist
band for my
Suunto X9Mi when I'm still living on the Netherlands Antilles.
Venezuela is not an option, no respons (I tryed also in the past)
Is it so difficult?
Can you as helpdesk forward this mail to the servicedesk and ask to send me a new wrist
band.
If you can't help me just mail that and I can trow away a 1 year old $500 watch and go to a shop to buy a new watch (NOT
SUUNTO)
A watch from this price and the
strap breaks after 1 year, this is the very bad, on the internet I found a lot of people with the same problem. The quality from the
straps from this model is not good!!!!!!!!!!
The best option for
Suunto: replace all for a good quality
strap!
My option:
Go to a shop and buy a new watch under $210
A lot of choice and it will last longer than 1 year.
This very bad service I didn't expect from a company as
Suunto.