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Trek software doesn't work, so the X91 doesn't work

This is a discussion on Trek software doesn't work, so the X91 doesn't work within the Suunto GPS Series (9 and 10) forums; My X9i has been good for my soul. It's teaching me patience, persistence and self-denial. The watch continues to charge ...


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Old 10-20-2006, 09:47 AM
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Exclamation Trek software doesn't work, so the X91 doesn't work

My X9i has been good for my soul. It's teaching me patience, persistence and self-denial.

The watch continues to charge incompletely and discharge rapidly, despite having been "repaired" - I sent it back to the service centre today. ]
And I can't get the Trek software to work. The problem occurs on calibration. I get an error when I attempt to enter an Easting:"LLtoGrid:EAccessViolation" followed by "Invalid Northing zone Zone letter must be N or S". This latter error message is inappropriate because I'm trying to enter an Easting, not a Northing (which shows a default "S" Zone letter in any case). Entering a Northing produces the same first error message, followed by (surprise surprise!): "Invalid UTM easting zone number. Zone must be a number between 01 and 60". Again, the error is inappropriate because I'm trying to enter a Northing, not at Easting.

Nothing I do gets me past this problem, which means the software is inoperative and, therefore, the watch is useless.

So far, the X9i and its software work like a Russian car built on a Friday.

Can someone please give me some advice or can Suunto improve in its, so far, awful performance?
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Old 10-20-2006, 11:07 AM
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Trek Software

Hi Peter,

You will need to make sure that you have the most updated version of Trek Manager which can be downloaded from www.suunto.com. Often times the disk that comes with the watch is a full install, but there is a more updated version online which gets out these bugs.

As for software solutions, I do not know the answer to those questions, these will have to be forwarded to Suunto's customer service in Finland. If you go to Suunto.com - customer service - FAQs - ask Suunto a question, this goes directly to Finland and they can pinpoint what errors you are getting from that error message.

I hope this helps!

Janice
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