Suunto Core Quality Control Issues

[Percy10]

Good Afternoon everyone,

I have to say that in a small way it pains me to have to write this post about a brand which on many occasions has been a faithful companion on dives all over the globe. Because of these excellent experiences with my dive computer, when it came to choosing an everyday watch with outdoor functionality I went straight to the Suunto website and ordered the Core.

Though in terms of looks I think its a very accomplished design beneath the exterior there are big problems that I think a potential buyer should be aware of. You see I had done my research and visited several blogs, forums and websites and found a general consensus that the watch is beautiful but that some people have had technical issues, still I ordered one thinking that a few disgruntled customers were not indicative of the product and the excellent experience I had with other Suunto products... How wrong I was!

The watch is only 2 months old and already it has gone to Finland 3 times! In fact it has spent more time in a DHL van than on my wrist and for all the money in the world I can't seem to understand how such an inferior product was even allowed to leave the factory floor. The first time a button stopped working and to my annoyance had to be sent back for warranty repair, now I should point out that the warranty service is very good and they deal very efficiently with problems, a week later I received a replacement which did not even turn on! So that went back too. The next one worked fine until the screen decided to show a line throughout the menu system, that went back too and I am no eagerly awaiting my fourth watch!!!

What I dont understand is where the Quality Control has gone, how for instance could a broken unit be sent to me to replace the first watch? Surely someone should be checking these things??? This even puts into question my dive computer which you could say I put my life in the hands on... does it have the same quality system?? Should I worry???

Anyway, all this to say that if you can avoid the Core, its obviously not ready for the market and when you read those little notes of disappointments dont do what I did, dont ignore them!!!

Hope you have a better time with your Suunto Cores

	Suunto Visit SuuntoWatches.com to see Suunto's full line of wrist top computers and compasses.

	Suunto Core - Click for more info The Suunto Core is the benchmark of Suunto's ABC (Altimeter, Barometer, Compass) wristop computers, furnishing the best features of top-selling Suunto predecessors, and then advancing upon their legacy with innovative environmental monitoring functions that any outdoor adventurer will find invaluable. The Suunto Core is the culmination of years of testing, research, user feedback from the field, and technological advancements in the Suunto laboratory.