SAM will not load

[pdxjim]

When loading my SAM I get the message "The system DLL user32.dll had relocated in memory.....Contact vendor for new DLL." Any suggestions. I do not want to uninstall my SAM and lose (?) all of my history. TIA

[roadcoach]

Do a search under this problem in Microsoft's database.

This is usually a result of an update to windows xt.
I first tired to fix it by reloading the Suunto software -- that did not work. Then I did Google search and forund

Certain programs may not start, and you receive an error message on a computer that is running Windows XP Service Pack 2: "Illegal System DLL Relocation"

which addresses the problem.

	Suunto Visit SuuntoWatches.com to see Suunto's full line of wrist top computers and compasses.

[pdxjim]

RoadCoach, thanks for the help. I can now load the program but it prompts me to create a new username/password. But then it says: Operation not allowed when the object is closed. TAdoKoiRaImpl!:Insert Record


So could use some more of your help.

Thanks!

[roadcoach]

I did not have this problem, so I really do not know what to do.
I would remove SAM and reinstall from scratch. This will erase any saved SAM logs so be careful to save them elsewhere before you do this. Let me know how it goes.

[pdxjim]

How does one save the files somewhere else? thanks!

[roadcoach]

I have no idea --I learned the hard way that they were not saved when I reloaded SAM in the same directory. Perhaps you can experiment by loading SAM in a different directory, and then try coping over the likely files. Or ask SUUNTO for advice.

	Suunto Visit SuuntoWatches.com to see Suunto's full line of wrist top computers and compasses.

[setgas]

Subject
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ERROR "TrainingManager.exe - Illegal System DLL Relocation"


Discussion Thread
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Response (Mihoko Fukuta) - 04/11/2007 08:48 PM
Dear Sir,
Thank you for contacting Suunto.

The Windows automatic update on your PC is causing the problem you have
encountered with the Suunto Training Manager software. Microsoft has
already issued a "hotfix" for this, which can be downloaded from their
knowledgebase article 935448. Link is:
Certain programs may not start, and you receive an error message on a computer that is running Windows XP Service Pack 2: "Illegal System DLL Relocation"

Please remember to choose the correct language, otherwise the
installation will fail.

With Best Regards
Suunto Helpdesk

	Suunto Visit SuuntoWatches.com to see Suunto's full line of wrist top computers and compasses.

	Suunto Training Effect watches - Click for more info More than a heart rate monitor, Suunto's exclusive Training Effect feature tells you whether you're training too little, too hard or staying within the zones for optimal improvement.

[pdxjim]

I have updated with the "fix" and still it will not download the data from watch to computer. Could Suunto offer up new software that would eliminate the problem??

	Suunto Visit SuuntoWatches.com to see Suunto's full line of wrist top computers and compasses.