X6 Problem Not Fixed. I Am Unhappy.

[royhhall]

I am on my third X6 within one year. Different problems which were originally blamed on "programing problems". Now I am told it is a bad part. Maybe. It is at Suunto now. After the second watch, I was promised by Niche Retail and Suunto reps that this was a programming problem wehich had been corrected. I wanted a refund but agreed to accept the last watch after all the promises that the problem was corrected.Now Niche Retails President has advised me I must deal with the Suunto Warranty Department. It has been sent to Suunto. Cost me $16 by Fed Ex. Not being reimbursed. I feel kinda "Shafted".

	Suunto Visit SuuntoWatches.com to see Suunto's full line of wrist top computers and compasses.

	Suunto X6 - Click for more info Just when you thought a sports watch couldn't get any better, Suunto introduces the X6 HR, X6 HRM and X6-HRT. These are truly the next generation in sports watches, packed with all of the technology that Suunto enthusiasts have been craving. Designed for Cross Sports applications, the X6 writstops are functionally very similar to the Suunto X6 - but with the added benefits of a heart rate monitor.

[roadcoach]

See my new thread on this. I have sent my various x6hr's back 10 times. Also see my posting on epinions dot com under x6hr which give the details as strung out over time. It's a great watch, but it seems to have problems.

	Suunto X6 HR - Click for more info Just when you thought a sports watch couldn't get any better, Suunto introduces the X6 HR, X6 HRM and X6-HRT. These are truly the next generation in sports watches, packed with all of the technology that Suunto enthusiasts have been craving. Designed for Cross Sports applications, the X6 writstops are functionally very similar to the Suunto X6 - but with the added benefits of a heart rate monitor.

[Tyler]

This is really not typical - if it helps we'd be glad to contact Suunto on your behalf.

	Suunto Visit SuuntoWatches.com to see Suunto's full line of wrist top computers and compasses.

[Tyler]

As the 'president' (we actually don't use titles around here), I apologize for the issue. We do take any products back in 30 days. After that, yes it goes on to Suunto USA for repairs. As an electronic device, a very small percentage of pieces do have issues and require service from malfunction, that's true with anything on the market. Of the thousands and thousands of units sold, this is truly rare, or we simply wouldn't sell them.

	Suunto Visit SuuntoWatches.com to see Suunto's full line of wrist top computers and compasses.

[Niphredil]

If you complain about shipping charges they usually will help you out. Besides, $16 shipping is kind of outrageous? Did you ship it overnight or something? It usually would only cost a few dollars.