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X9i Turns itself off

This is a discussion on X9i Turns itself off within the Suunto GPS Series (9 and 10) forums; I purchased my X9i at an AAFES in Bagram Afghanistan in September 2006 and it has been giving me fits ...


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  #1 (permalink)  
Old 02-16-2007, 10:27 PM
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Unhappy X9i Turns itself off

I purchased my X9i at an AAFES in Bagram Afghanistan in September 2006 and it has been giving me fits for the last three months. Even on a full charge I will occassionally look at my wrist and the display is blank just like when it came out of the box new. If I reconnect the power cable to the watch it immediately turns back on and still has a full battery charge. The time and alarms however must all be reset.

Any ideas?
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Old 02-19-2007, 07:36 AM
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X9i

Major Adams,

It sounds like you need to contact Suunto to send your unit in for repair. Their number is 800-543-9124. Hope this helps!
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Old 06-04-2008, 06:13 PM
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I used to have the same problem. The unit goes off at unexpected moments. Then I searched hard for an answer. Then I found it. The backlight "night" mode was on when I had the fits. I turned it to normal, then the fits were gone.
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Old 06-04-2008, 06:16 PM
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Turn the backlight "night" mode to normal. I used to have the same problem.
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Old 03-12-2009, 12:40 PM
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I just bought myself the suunto x9i and when i took it out of the box the screen was blank so i charged it and it still stays blank is there a way to turn it on or something?
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Old 05-18-2009, 08:05 AM
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Have exactly the same problem. After reconnecting to the charger for only a second it kinda "kick-starts" the watch, I can then disconnect. If I had recently recharged the watch, it shows a full charge and may then go on to work for another week before needing a re-charge.

Any ideas ?
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Old 05-23-2009, 03:37 AM
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hi..

I used to have the same problem. The unit goes off at unexpected moments. Then I searched hard for an answer..
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Old 05-28-2009, 06:51 PM
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Old 06-27-2009, 08:12 AM
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Screen turns off!!!!!

Hi I had exactly the same problem, contaced Suunto sent back watch and received a new one 7 days later great customer service....


Quote:
Originally Posted by MajorAdams View Post
I purchased my X9i at an AAFES in Bagram Afghanistan in September 2006 and it has been giving me fits for the last three months. Even on a full charge I will occassionally look at my wrist and the display is blank just like when it came out of the box new. If I reconnect the power cable to the watch it immediately turns back on and still has a full battery charge. The time and alarms however must all be reset.

Any ideas?
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Old 09-16-2009, 05:29 PM
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Thumbs up received new unit

I also had exactly the same problem with my X9i. Send it for repair to Finland through DHL. Arrived there the next day (26th of August 2009). Received a brand new watch today! Comment on the service request was; Errorcode 1: 56100 Possible to reproduce. New unit.
Superb customer service by Suunto!! Immediately registered it for warranty on the Suunto website.
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Old 09-17-2009, 10:46 AM
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Impact fault.

sounds like an impact fault that I have just started having.. Send it in..
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