Fragile watch band on X9i

[Andrew Harper]

Just wanted to check whether anyone else has had problems in relation to the watch band and retaining strap on the X9i. I queried the salesperson when I bought it, asking what happens if it breaks as the unit is integrated into the watch but he assured me that it was bombproof. Anyway it is not and now the retaining strap is broken and no watch repair outlet or Suunto sales rep has any advice for me. Any suggestions from anyone as i am sick of using celotape to hold it together.
Regards.

	Suunto Visit SuuntoWatches.com to see Suunto's full line of wrist top computers and compasses.

	Suunto X9i - Click for more info Introducing the Suunto X9i - the new and improved version of the Suunto's X9, voted "Best Product of 2004" by Fortune Magazine. Now available in two colors, the X9i combines GPS functionality with an altimeter, barometer, compass, and thermometer ... all these instruments, packed into a single watch.

	Suunto Bands - Click for more info The range of Suunto Core Acessory Straps include the six straps as found on the various Suunto Core wristop computer models as well as three additional straps. All straps are compatible with every Core model, allowing you to custom-tailor your Core to your tastes and needs.

[ejunge]

Hi, I recently had this problem as well, but had the watch for a year before any issues showed up.

send it into warranty, they should repair it within one week...

[donelson2]

I've had problems with mine, too. I got my X9 in September of 2006 and in April of 97 the retaining strap broke. I contacted someone and they sent me another. I noticed a couple of months later that the band itself had a lot of cracks on the inside. I contacted Suunto and learned that the only way to get the band fixed was to send it in, which is what I did. Today, the retaining strap broke again, so can the band be far behind?

	Suunto Visit SuuntoWatches.com to see Suunto's full line of wrist top computers and compasses.

	Suunto X9i - Click for more info Introducing the Suunto X9i - the new and improved version of the Suunto's X9, voted "Best Product of 2004" by Fortune Magazine. Now available in two colors, the X9i combines GPS functionality with an altimeter, barometer, compass, and thermometer ... all these instruments, packed into a single watch.

	Suunto Bands - Click for more info The range of Suunto Core Acessory Straps include the six straps as found on the various Suunto Core wristop computer models as well as three additional straps. All straps are compatible with every Core model, allowing you to custom-tailor your Core to your tastes and needs.

[USAFGRACE]

It seams that this happens after the warrenty expires...does anyone know if they charge you to fix it. It seems like a defect. Mine broke after 18 months.

[ejunge]

send it in, the warranty is 2 years...

[copperhead]

Hi All,

I have the X9M Aug07, the strap os broken and the part of the face plate "button" (which is the intergral part of the strap too) has fallen off.

Quite misleading and disappointing to say that it is a "military" instrument. Regret getting it now, cause there is no Service Centre here in Singapore, and I cannot purchase online from Suunto Site for the replacement strap, its only for EU countries only .

Any input from anyone would be helpful. Cheers.

	Suunto Visit SuuntoWatches.com to see Suunto's full line of wrist top computers and compasses.

	Suunto Bands - Click for more info The range of Suunto Core Acessory Straps include the six straps as found on the various Suunto Core wristop computer models as well as three additional straps. All straps are compatible with every Core model, allowing you to custom-tailor your Core to your tastes and needs.