X9Mi at 15 months

[Ovenpaa]

Well so far the bezel has cracked, the GPS no longer finds satellites, one button has popped out, the rubber strap ring has broken and now the strap has cracks in it and will break in the next few days. All this in 15 months but apart from that a great watch

The real problem is this was a present from my wife so it would be nice to get it repaired, I am in the UK is there a UK office I can send it to?

	Suunto X9i - Click for more info Introducing the Suunto X9i - the new and improved version of the Suunto's X9, voted "Best Product of 2004" by Fortune Magazine. Now available in two colors, the X9i combines GPS functionality with an altimeter, barometer, compass, and thermometer ... all these instruments, packed into a single watch.

	Suunto Bands - Click for more info The range of Suunto Core Acessory Straps include the six straps as found on the various Suunto Core wristop computer models as well as three additional straps. All straps are compatible with every Core model, allowing you to custom-tailor your Core to your tastes and needs.

[Finesse]

Suunto repairs all its watches 2 and a half years after its manufactured, or 2 years after its sold. Also if the problem is one that Suunto admits is basicaly there problem they have repaired watches beyond the origional warranty. For example I've had a customer send an old Suunto X6 to be repaired from 2002, which was 4 years past origional warranty yet it still got repaired under warranty as they found that the problem was a proven to be caused by an old design defect in the unit. The way you can work out if your device is still under warranty is either if you have a receipt, or then the devices serial number. For example 80100001 would probibly be the first watch made in 2008 the first number is the year of manufacture, and the 2nd and 3rd is the week of manufacture. The last 5 are just serial numbers. So the way I figure it this watch would still be under warranty untill week 26 of 2010. Aslong as its sent before then.

So you should still be well within warranty. All the problems you've described, I'd say you'd get a new watch instantly. Atleast thats the treatment my customers get here in Finland.

*Edit* Oh! Forgot to mention, that as far as I know all European Suunto repairs are done in Finland these days. However Suunto offers cheaper prices to registerd Suunto retailers, however the retailer is going to slap on a service fee for handling the buisness. So if the device was bought from a snoby expensive rop off store, it might be more expensive to repair through a retailer. However more honest shops tend to generaly be cheaper Still this can be cheaper then sending direct to Suunto. Unless the device is under warranty, in which case all you'll need to pay is the shipping costs to get it to there factory in Vantaa, Finland.

One more thing, just to make sure that the device is under warranty. Was the crack on the bezel caused by impact? Should be easy to see, and if so they might charge for repairs. However plead innocence, aslong as its not blatantly obvious that you've utterly destroyed it and you should be fine You can post a picture if you want a more detailed analasys from me. Or mail there service staff and ask there (slightly more informed) oppinion.

	Suunto Visit SuuntoWatches.com to see Suunto's full line of wrist top computers and compasses.

	Suunto X6 - Click for more info Just when you thought a sports watch couldn't get any better, Suunto introduces the X6 HR, X6 HRM and X6-HRT. These are truly the next generation in sports watches, packed with all of the technology that Suunto enthusiasts have been craving. Designed for Cross Sports applications, the X6 writstops are functionally very similar to the Suunto X6 - but with the added benefits of a heart rate monitor.